Citas bibligráficas
Vásquez, R., (2019). Gestión de la calidad en el control de obras de alcantarillado sanitario y su impacto en el éxito de la construcción e instalación de redes de alcantarillado sector I distrito la esperanza. Trujillo. [Tesis, Universidad Privada Antenor Orrego - UPAO]. https://hdl.handle.net/20.500.12759/4769
Vásquez, R., Gestión de la calidad en el control de obras de alcantarillado sanitario y su impacto en el éxito de la construcción e instalación de redes de alcantarillado sector I distrito la esperanza. Trujillo. [Tesis]. : Universidad Privada Antenor Orrego - UPAO; 2019. https://hdl.handle.net/20.500.12759/4769
@misc{renati/379066,
title = "Gestión de la calidad en el control de obras de alcantarillado sanitario y su impacto en el éxito de la construcción e instalación de redes de alcantarillado sector I distrito la esperanza. Trujillo.",
author = "Vásquez Ruiz, Rosa Nelly",
publisher = "Universidad Privada Antenor Orrego - UPAO",
year = "2019"
}
The present work is a proposal for a Quality Management System based on ISO 9001: 2015, for the Execution of Sanitary Sewer Works, which through an implementation plan in the Consorcio MBC Company; it was applied and demonstrated its effectiveness in the Control of a Sanitary Sewer Project and its impact on the success of the construction and installation of Sewer Networks, in Sector I of the District of La Esperanza in Trujillo. This proposal was the result of knowledge of the situational status of the application of Quality Management in public works of Sanitary Sewerage, in execution, and its influence with the control of works. In order to know the situational status, surveys were conducted to resident engineers, supervisors and inspectors of works in execution, in different points of the Trujillo Province, which resulted in a high degree of ignorance of the concept of quality management, as well as its influence in the Control of Works. This proposal justifies its importance, because it represents a model of Quality Management System that aims to cover, the limited use of Quality Management in works by construction companies in the national scope. In the Conceptual Framework, the theoretical and scientific bases of the 2 study variables were developed; Quality Management and Control of Sanitary Sewer Works. The Research Methodology corresponds to the Approach of the problem, formulation of the Hypothesis, information gathering, analysis and interpretation of data, verification of the hypothesis and conclusions. Next, a QMS proposed in the present study was implemented in the company, Consorcio La Esperanza and in the work “Installation of sewerage networks in Sector I. La Esperanza District. Trujillo “, For this an implementation plan was made that included the analysis of emerging factors and the monitoring during 2 months of its operation, achieving a moderately acceptable status of the Quality Management System in the implemented control. Quality being an edge of works control, as well as cost and time, it was demonstrated that, without a quality management system in the control of sanitary sewer works, said factors (cost and time), the rework and in general, nonconformities and their associated non-quality costs are significant. After the inclusion of the Quality Management System in the control of sanitary sewerage works (SGC), it was significantly reduced until reaching an acceptable state defined by the Quality Management System itself in the control of sewerage works (SGC).
IMPORTANTE
La información contenida en este registro es de entera responsabilidad de la universidad, institución o escuela de educación superior que administra el repositorio académico digital donde se encuentra el trabajo de investigación y/o proyecto, los cuales son conducentes a optar títulos profesionales y grados académicos. SUNEDU no se hace responsable por los contenidos accesibles a través del Registro Nacional de Trabajos de Investigación – RENATI.