Bibliographic citations
Morante, G., Talledo, A. (2021). Aplicación de la norma ISO 9001:2015 y mejora de la gestión de compras de la empresa Lab Perú Minerals S.R.L., Trujillo, 2020 [Tesis, Universidad Privada Antenor Orrego]. https://hdl.handle.net/20.500.12759/7975
Morante, G., Talledo, A. Aplicación de la norma ISO 9001:2015 y mejora de la gestión de compras de la empresa Lab Perú Minerals S.R.L., Trujillo, 2020 [Tesis]. PE: Universidad Privada Antenor Orrego; 2021. https://hdl.handle.net/20.500.12759/7975
@misc{renati/374042,
title = "Aplicación de la norma ISO 9001:2015 y mejora de la gestión de compras de la empresa Lab Perú Minerals S.R.L., Trujillo, 2020",
author = "Talledo Oliva, Alannah Sue Angie",
publisher = "Universidad Privada Antenor Orrego",
year = "2021"
}
The objective of this thesis is to evaluate to what extent the application of the ISO 9001: 2015 standard contributes to the improvement of the purchasing management of Lab Peru Minerals S.R.L. 2020. The explanatory research method was applied. The information was collected through documentary analysis and interview guide from the logistics area, where the company's purchasing management processes are concentrated. Improvements were found in the measurement of purchasing management dimensions after applying the ISO 9001: 2015 standard in 2020, of 50% in storage control; likewise, a 50% reduction in the deficiency in the price data, 83% in the supplies rejected to the suppliers and 90% in terms of inventory stock breakages. The Wilcoxon statistical test determined a coefficient p = 0.026 <0.05 for the dimensions of the level of compliance, and p = 0.03 <0.05 for the levels of difficulty of purchasing management, so the hypothesis is accepted. Finally, it is concluded that the implementation of the ISO 9001: 2015 standard contributes significantly to the improvement of purchasing management; however, this is not reflected in the results for the period, as the company was affected by the restrictions established as a result of the health crisis.
This item is licensed under a Creative Commons License