Bibliographic citations
Chumbile, C., Dill’erva, M. (2019). Desarrollo de un modelo de gestión de planeamiento y control de producción para las Mypes del sector hotelero de 2 y 3 estrellas de Lima Metropolitana [Tesis, Universidad Peruana de Ciencias Aplicadas (UPC)]. http://hdl.handle.net/10757/625991
Chumbile, C., Dill’erva, M. Desarrollo de un modelo de gestión de planeamiento y control de producción para las Mypes del sector hotelero de 2 y 3 estrellas de Lima Metropolitana [Tesis]. PE: Universidad Peruana de Ciencias Aplicadas (UPC); 2019. http://hdl.handle.net/10757/625991
@misc{renati/368629,
title = "Desarrollo de un modelo de gestión de planeamiento y control de producción para las Mypes del sector hotelero de 2 y 3 estrellas de Lima Metropolitana",
author = "Dill’erva Monroe, Marcos Glen",
publisher = "Universidad Peruana de Ciencias Aplicadas (UPC)",
year = "2019"
}
The present research project is delimited in the study of the micro and small Lima companies dedicated to the accommodation service within the category of 2 and 3 star hotels. For this purpose, the social and economic context of the Peruvian state, micro enterprises and the sector dedicated to housing activities has been studied, in order to understand the evolution of the hotel market in economic aspects, of formality, life time, among others. The information obtained through papers, books, reviews, as well as in-depth interviews with businessmen was used to design a management model to formalize and optimize the processes related to Planning and control carried out by these companies. These companies are dedicated to providing an intangible for this reason the Planning and production control are the set of activities that are maken to obtain and take advantage of the resources necessary to provide an optimal hosting service to customers. The project is made up of five chapters. The first includes the mention of different studies carried out by different authors in relation to the Peruvian market, process management, micro and small companies and the housing sector; as well as the mention of successful cases of Process Management Models and Production Planning and Control implemented in other companies. The second chapter is about the current situation of Peru, micro and small enterprises and the housing sector and the changes that have arisen in this sector the last five years; In addition, the results of the in-depth interviews with businessmen were evaluated. In the third one, the Management Model of Production Planning and Control was designed according to the needs found in the investigation. In the fourth chapter the validations of each chapter as well as the qualifications and contributions that gave different specialists to the Research Project are shown. Finally, the fifth chapter included the most relevant conclusions and recommendations related to the research and the proposed model.
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