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Atencio, F., Miranda, G., De, K., Lavado, R. (2018). Dedicadas: Cuidado Para El Adulto Mayor [Trabajo de investigación, Universidad Peruana de Ciencias Aplicadas (UPC)]. http://hdl.handle.net/10757/625471
Atencio, F., Miranda, G., De, K., Lavado, R. Dedicadas: Cuidado Para El Adulto Mayor [Trabajo de investigación]. PE: Universidad Peruana de Ciencias Aplicadas (UPC); 2018. http://hdl.handle.net/10757/625471
@misc{renati/368165,
title = "Dedicadas: Cuidado Para El Adulto Mayor",
author = "Lavado Cavero, Raúl Hiroshi",
publisher = "Universidad Peruana de Ciencias Aplicadas (UPC)",
year = "2018"
}
Title: Dedicadas: Cuidado Para El Adulto Mayor
Authors(s): Atencio Sarmiento, Fiorela Jackeline; Miranda Paredes, Greta Lilian; De La Romaña Benavides, Katerin Roxana; Lavado Cavero, Raúl Hiroshi
Advisor(s): Vásquez Neyra, José Ismael
Keywords: Creación de empresas; Planificación de la empresa; Geriatría; Ancianos; Atención domiciliaria de salud; Servicio al cliente; Administración de Empresas
Issue Date: 11-Dec-2018
Institution: Universidad Peruana de Ciencias Aplicadas (UPC)
Abstract: En la actualidad, a veces el tiempo nos queda corto para poder atender y cuidar de nuestros familiares adultos mayores por las diversas actividades que realizamos en el día a día, en otras ocasiones, desconocemos la forma adecuada para proporcionarles un correcto cuidado. Por ello, queremos ofrecer un servicio de calidad, confianza y profesionalismo atendiendo la necesidad de nuestros clientes. Nuestros cuidados están orientados al adulto mayor atendiéndolos con personal capacitado, con mucha calidez y excelente servicio.
Los servicios enfocados en el adulto mayor es un mercado poco explorado en el consumidor peruano del segmento A y B. Por ello, vemos la necesidad de proponer al mercado una propuesta de valor que a través de una plataforma web los familiares del adulto mayor puedan solicitar un servicio de cuidado especializado de adulto mayor. Adicionalmente, los familiares podrán verificar las evaluaciones que otros usuarios han hecho de las cuidadoras para elegir a la que más se adecue a sus necesidades. Este tipo de servicios de mediación entre los clientes y las cuidadoras requiere una especial atención en la gestión integral del negocio para alcanzar niveles adecuados de rentabilidad. Finalmente, este proyecto también aporta a la sociedad buscando generar conciencia en la ciudadanía de tener un cuidado especial en los adultos mayores y asi puedan tener una vejez con bienestar y calidad de vida.
At present, sometimes the time is too short for us to care for our elderly relatives for the various activities we perform daily, at other times, we do not know the proper way to provide them with proper care. Therefore, we want to offer a quality service, trust and professionalism, meeting the needs of our customers. Our care is geared to the elderly by attending them with trained personnel, with great warmth and excellent service. Services focused on the elderly is a market little explored in the Peruvian consumer segment A and B. Therefore, we see the need to propose to the market a value proposition that through a web platform the relatives of the elderly can request a specialized adult care service. Additionally, family members can verify the evaluations that other users have made of the caregivers to choose the one that best suits their needs. This type of mediation services between clients and carers requires special attention in the integral management of the business to reach adequate levels of profitability. Finally, this project also contributes to society seeking to generate awareness in the care of having special care in the elderly and thus have an old age with wellness and quality of life.
At present, sometimes the time is too short for us to care for our elderly relatives for the various activities we perform daily, at other times, we do not know the proper way to provide them with proper care. Therefore, we want to offer a quality service, trust and professionalism, meeting the needs of our customers. Our care is geared to the elderly by attending them with trained personnel, with great warmth and excellent service. Services focused on the elderly is a market little explored in the Peruvian consumer segment A and B. Therefore, we see the need to propose to the market a value proposition that through a web platform the relatives of the elderly can request a specialized adult care service. Additionally, family members can verify the evaluations that other users have made of the caregivers to choose the one that best suits their needs. This type of mediation services between clients and carers requires special attention in the integral management of the business to reach adequate levels of profitability. Finally, this project also contributes to society seeking to generate awareness in the care of having special care in the elderly and thus have an old age with wellness and quality of life.
Link to repository: http://hdl.handle.net/10757/625471
Discipline: Administración de Empresas
Grade or title grantor: Universidad Peruana de Ciencias Aplicadas (UPC). División de Estudios Profesionales para Ejecutivos (EPE)
Grade or title: Bachiller en Administración de Empresas
Register date: 10-Apr-2019
This item is licensed under a Creative Commons License