Bibliographic citations
Ureta, F., (2018). Cultura organizacional y su impacto en el desempeño laboral de los colaboradores del área de créditos hipotecarios del Banco de Credito del Perú en el año 2018 [Tesis, Universidad Peruana de Ciencias Aplicadas (UPC)]. http://hdl.handle.net/10757/625160
Ureta, F., Cultura organizacional y su impacto en el desempeño laboral de los colaboradores del área de créditos hipotecarios del Banco de Credito del Perú en el año 2018 [Tesis]. PE: Universidad Peruana de Ciencias Aplicadas (UPC); 2018. http://hdl.handle.net/10757/625160
@misc{renati/367801,
title = "Cultura organizacional y su impacto en el desempeño laboral de los colaboradores del área de créditos hipotecarios del Banco de Credito del Perú en el año 2018",
author = "Ureta Caycho, Fiorella Jazmin",
publisher = "Universidad Peruana de Ciencias Aplicadas (UPC)",
year = "2018"
}
For years it is known that the work performance of employees in an organization is crucial for its operations. However, recently, it has been identified that the organizational culture also has an important role in the organization and its success in achieving the objectives. That’s why, in this assignment, the aim is to identify the organizational culture and its impact on the performance of employees in the area of mortgage loans of Banco de Crédito del Peru in 2018. First, in Chapter I the theoretical framework that defines the organizational culture and organizational performance is created, the evolution is narrated over time, detailing the dimensions and advantages of the same. There is also talk about the financial system and the company, detailing information about the area of mortgage loans. Secondly, Chapter II will indicate the research work plan. In which, the problem is defined in the investigated area. In addition, it will identify the objectives and hypothesis of the investigation. Third, Chapter III will develop the research methodology, where you can determine its scope, design, instrument and sample that will be used to obtain information. Fourth, Chapter IV is in the development of the methodology, both qualitative and quantitative and visualizes the results obtained. Fifth, in Chapter V, the analysis of the results obtained in the investigation was made. Finally, the investigation ends with the conclusions and recommendations that the investigation leaves us.
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