Bibliographic citations
Mercado, M., (2018). Diseño de un subsistema de gestión por competencias para optimizar el rendimiento laboral de una empresa de la industria gráfica [Tesis, Universidad Nacional de Ingeniería]. http://hdl.handle.net/20.500.14076/14764
Mercado, M., Diseño de un subsistema de gestión por competencias para optimizar el rendimiento laboral de una empresa de la industria gráfica [Tesis]. : Universidad Nacional de Ingeniería; 2018. http://hdl.handle.net/20.500.14076/14764
@misc{renati/262995,
title = "Diseño de un subsistema de gestión por competencias para optimizar el rendimiento laboral de una empresa de la industria gráfica",
author = "Mercado Rapre, Manuel Fernando",
publisher = "Universidad Nacional de Ingeniería",
year = "2018"
}
The present thesis document, titled “Design of a Competency Management Subsystem to optimize the labor performance of a graphic industry company”, contains the development of the design of a competency management model, focused on the process of recruitment and selection for the Peruvian Company CISSAC. The necessity to develop a Management Subsystem in the organization was due to a decrease in the labor performance of workers, because the results established in various processes of the organization were not being achieved as planned; therefore the company initiated a process optimization program in all areas. For this reason the necessity was identified, that the Human Resources area uses a personnel management model that allows it to improve the performance of workers and, consequently, it can contribute to organizational objectives. This document presents the methodology used during the design of the subsystem, in each of the phases which were: definition of organizational and specific competences, elaboration of the dictionary of competences and behaviors, analysis and description of jobs, assignment of competences to each of the profiles, also design and integration of recruitment and selection processes by competences. In addition, the tools and formats that were used during the development of the New Management Model are presented. The results obtained are very positive, because most of the research objectives were achieved. Therefore, it can be concluded that an adequate design of the Competency Management Subsystem for the company, guarantees to improve the performance level of its workers and also get better economic results for the organization. The recommendations presented are related to the improvements that can be made in the Management Subsystem by competences and focuses on that the design of the model must be extended to the other human resources processes, which do not yet have the methodology by competences.
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