Bibliographic citations
Alejos, E., (2011). Evaluación de la gestión del operador privado aguas de Tumbes S.A. en la prestación del servicio de agua potable de Tumbes, Zarumilla y Contralmirante Villar periodo 2006-2009 [Tesis, Universidad Nacional de Ingeniería]. http://hdl.handle.net/20.500.14076/3634
Alejos, E., Evaluación de la gestión del operador privado aguas de Tumbes S.A. en la prestación del servicio de agua potable de Tumbes, Zarumilla y Contralmirante Villar periodo 2006-2009 [Tesis]. : Universidad Nacional de Ingeniería; 2011. http://hdl.handle.net/20.500.14076/3634
@mastersthesis{renati/258431,
title = "Evaluación de la gestión del operador privado aguas de Tumbes S.A. en la prestación del servicio de agua potable de Tumbes, Zarumilla y Contralmirante Villar periodo 2006-2009",
author = "Alejos Liñan, Esau",
publisher = "Universidad Nacional de Ingeniería",
year = "2011"
}
Reforms and institutional changes and legal registered from the ninth decade of the twentieth century, there remain a number of problems and limitations that the sanitation sector suffers, being imperative to improve access to water and sanitation services to the population and the quality of those services. In this line, it is necessary to adopt measure that contribute to institutional strengthening to ensure improved management in sustainable manner, taking into consideration the incorporation of specialized operator private. This thesis aims to establish the variables that influenced the private operator "Aguas de Tumbes," has not implemented a management model to achieve the level of coverage t extend water, and to improve the level of quality of that service, harmed the residents of the slum areas of the provinces of Tumbes, and Admiral Zarumilla Villar. The methodology use is descriptive and explanatory. To test the hypothesis, it is considered secondary information on the results of the indicators that makes the EPS SUNASS national, and public hearings to evaluate the management of the private "waters of Tumbes" - convened by the SUNASS held in May 2010 as well as primary information meetings in February, 2011 (focus group) with resident of Tumbes, areas of Pampa Grande, Barrio San José, Andres Araujo and Cruz. It has been concluded that management in the concession model, with the special "Build and Transfer Opera" as the case evaluation, did not give satisfactory results, so management is proposed under the scope of a contract management, being more beneficial and does not create uncertainty in a sensitive element of the user population
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