Citas bibligráficas
Perea, L., (2021). Optimización de la administración comercial en empresa de equipos de protección y distribución eléctrica, climatización e infraestructura tecnológica [Universidad Nacional Agraria La Molina]. https://hdl.handle.net/20.500.12996/5054
Perea, L., Optimización de la administración comercial en empresa de equipos de protección y distribución eléctrica, climatización e infraestructura tecnológica []. PE: Universidad Nacional Agraria La Molina; 2021. https://hdl.handle.net/20.500.12996/5054
@misc{renati/242842,
title = "Optimización de la administración comercial en empresa de equipos de protección y distribución eléctrica, climatización e infraestructura tecnológica",
author = "Perea Olivos, Lucía Pamela",
publisher = "Universidad Nacional Agraria La Molina",
year = "2021"
}
This monograph describes the work carried out in the commercial area, specifically in the commercial administration, of a company dedicated to the commercialization of electrical protection and distribution equipment, air conditioning and technological infrastructure. Errorsin the information contained in a processed sales order (OPV) were evaluated, in order to knowthem, avoid economic losses in the short term for the company- Then, these errors were classified, avoiding reprocessing in other areas of the company and determining the lossesthatraised the operating costs. The guidelines were designed to prevent errorsin an IPO at the timeof its generation and avoid higher operating costs. With this, it was possible to classify the mostcommon errors such as receiving a wrong purchase order, not checking the warehouse stock, offering product delivery dates and performing services not according to the work schedule. Likewise, it was possible to identify the agents causing these errors, estimating the increase inoperating costs that was generated when a wrong OPV was processed. Guidelines were reinforced for both advisers and commercial assistants to prevent generating an OPV with an error in their information. Finally, it is concluded that everyone who belongs to the commercialarea of the company must be able to identify errors in the documentation prior to the processingof an OPV, allowing the person in charge of the commercial administration to processthe OPVwithout errors in its documentation. Being the personnel of the commercial area, aware that errors harm the entire company having less benefits, the error prevention guidelnes are constantly reinforced though talks.
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