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Coyla, B., (2021). Selección de personal en la financiera Credinka agencia de Av. El Sol Cusco - 2021 [Universidad Andina del Cusco]. https://hdl.handle.net/20.500.12557/4616
Coyla, B., Selección de personal en la financiera Credinka agencia de Av. El Sol Cusco - 2021 []. PE: Universidad Andina del Cusco; 2021. https://hdl.handle.net/20.500.12557/4616
@misc{renati/20416,
title = "Selección de personal en la financiera Credinka agencia de Av. El Sol Cusco - 2021",
author = "Coyla Terrazas, Betsy Germely",
publisher = "Universidad Andina del Cusco",
year = "2021"
}
Título: Selección de personal en la financiera Credinka agencia de Av. El Sol Cusco - 2021
Autor(es): Coyla Terrazas, Betsy Germely
Asesor(es): Vega Centeno Villena, José Humberto
Palabras clave: Recursos humanos; Desarrollo de recursos humanos; Mano de obra; Entidad financiera
Campo OCDE: https://purl.org/pe-repo/ocde/ford#5.02.04
Fecha de publicación: 14-dic-2021
Institución: Universidad Andina del Cusco
Resumen: El presente trabajo de investigación titulada “Selección de Personal en la Financiera
Credinka agencia de Av. el Sol Cusco – 2021”. Esta institución financiera se dedica a la
colocación de créditos en la Provincia del Cusco, promoviendo la prestación de servicios en
la localidad, de forma integral, brindando servicios en operaciones pasivas y operaciones
activas. El estudio tiene como objetivo describir como es la selección de personal en la
Financiera Credinka. El estudio se desarrolló en el marco de una investigación de tipo básica,
de alcance descriptivo, enfoque cuantitativo y diseño no experimental, constituida por una
población de 45 colaboradores, para cuyo efecto se utilizó como técnica la recolección de
datos, la encuesta y como instrumento el cuestionario que tiene 35 ítems; estos datos fueron
procesados con la ayuda de la hoja de cálculos Excel y para la tabulación se utilizó el
software SPSS. Los resultados de la investigación, han sido obtenidos como consecuencia
del procesamiento de datos, con las correspondientes tablas, las cuales reflejan que la
selección de personal en la Financiera Credinka agencia de Av. el Sol Cusco – 2021, es
regular con un promedio de 2.64, en cuanto a las dimensiones; la revisión de solicitud de
empleo obtuvo un promedio de 2.62 que indica que es regular, la revisión de currículum
vitae obtuvo un promedio de 2.66 que se interpreta como regular, la entrevista preliminar es
considerada como regular, debido a que obtuvo un promedio de 2.62, las pruebas de
competencia tiene un promedio de 2.62, que se interpreta como regular, en cuanto a la
entrevista a profundidad obtuvo un promedio de 2.61, lo que indica que es regular, la
verificación de antecedentes y referencias que tiene un promedio de 2.63 que se interpreta
como regular y con respecto al examen médico se aprecia que tiene un promedio de 2.62,
que indica que es regular, este resultado prueba que la selección de personal en la Financiera
Credinka no es del todo adecuada, hay ciertos criterios que son considerados con mayor
calificación además que en el proceso de entrevista no se hacen preguntas vinculadas con el
puesto laboral ofrecido.
The present research work entitled “Personnel Selection in the Financial Credinka agency of Av. El Sol Cusco – 2021”. This financial institution is dedicated to the placement of credits in the province of Cusco, promoting the provision of services in the locality, in a comprehensive manner, providing services in passive operationsand active operations. The study aims to describe how is the selection of personnel in Credinka Financial. The study was developed within the framework of a basic type of research, descriptive in scope, quantitative approach and non- experimental design, consisting of a population of 45 employees, for which purpose it was used as a technique for data collection, the survey and as an instrument the questionnaire that has 35 items; these data were processed with the help pf excel spreadsheet and for the tabulation was used SPSS software. The results of the research, have been obtained as a result of data processing, with the corresponding tables, which reflect that the selection of personnel in the Credinka Financial agency of Av. el Sol Cusco – 2021, is regular with an average of 2.64, in terms of the dimensions; the review of job application obtained an average of 2.62 which indicates that it is regular, the review of curriculum vitae obtained an average of 2.66 which is interpreted as regular, the preliminary interview is considered as regular, because it obtained an average of 2.62, the competency tests have an average of 2.62, which is interpreted as regular, as for the in-depth interview obtained an average of 2.61, which indicates that it is regular, the verification of background and references that has an average of 2.63 which is interpreted as regular and with respect to the medical examination it is appreciated that it has an average of 2.62, which indicates that it is regular, this result provers that the selection of personnel in Credinka Financial is not entirely adequate, there are certain criteria that are considered with higher qualification in addition that in the interview process questions linked to the offered job position are not asked.
The present research work entitled “Personnel Selection in the Financial Credinka agency of Av. El Sol Cusco – 2021”. This financial institution is dedicated to the placement of credits in the province of Cusco, promoting the provision of services in the locality, in a comprehensive manner, providing services in passive operationsand active operations. The study aims to describe how is the selection of personnel in Credinka Financial. The study was developed within the framework of a basic type of research, descriptive in scope, quantitative approach and non- experimental design, consisting of a population of 45 employees, for which purpose it was used as a technique for data collection, the survey and as an instrument the questionnaire that has 35 items; these data were processed with the help pf excel spreadsheet and for the tabulation was used SPSS software. The results of the research, have been obtained as a result of data processing, with the corresponding tables, which reflect that the selection of personnel in the Credinka Financial agency of Av. el Sol Cusco – 2021, is regular with an average of 2.64, in terms of the dimensions; the review of job application obtained an average of 2.62 which indicates that it is regular, the review of curriculum vitae obtained an average of 2.66 which is interpreted as regular, the preliminary interview is considered as regular, because it obtained an average of 2.62, the competency tests have an average of 2.62, which is interpreted as regular, as for the in-depth interview obtained an average of 2.61, which indicates that it is regular, the verification of background and references that has an average of 2.63 which is interpreted as regular and with respect to the medical examination it is appreciated that it has an average of 2.62, which indicates that it is regular, this result provers that the selection of personnel in Credinka Financial is not entirely adequate, there are certain criteria that are considered with higher qualification in addition that in the interview process questions linked to the offered job position are not asked.
Enlace al repositorio: https://hdl.handle.net/20.500.12557/4616
Disciplina académico-profesional: Administración
Institución que otorga el grado o título: Universidad Andina del Cusco. Facultad de Ciencias Económicas, Administrativas y Contables
Grado o título: Licenciado en Administración
Jurado: Soto Escobedo, Elena; Susi, Alviz Pazos; Yépez Cajigas, Yenny Araseli; Álvarez Luna, Natividad
Fecha de registro: 25-may-2022
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