Bibliographic citations
Alvarado, W., (2023). Aplicación de la gestión por procesos para el cumplimiento de los objetivos institucionales en una entidad pública - 2021 [Trabajo de suficiencia profesional, Universidad Nacional de Ingeniería]. http://hdl.handle.net/20.500.14076/25257
Alvarado, W., Aplicación de la gestión por procesos para el cumplimiento de los objetivos institucionales en una entidad pública - 2021 [Trabajo de suficiencia profesional]. PE: Universidad Nacional de Ingeniería; 2023. http://hdl.handle.net/20.500.14076/25257
@misc{renati/1751476,
title = "Aplicación de la gestión por procesos para el cumplimiento de los objetivos institucionales en una entidad pública - 2021",
author = "Alvarado Yaulilahua, William Richard",
publisher = "Universidad Nacional de Ingeniería",
year = "2023"
}
This sufficiency project addresses the implementation of process management in a public entity, which seeks a change of approach, from a functional to a process-based approach. The main objective of this project is to describe the actions carried out in the entity to achieve the implementation of process management in a public entity, within the framework of the “Implementation of Process Management in Public Administration entities” Technical standard. It consists of seven chapters. This chapter covers the regulatory framework that leads to the implementation of process management in Public Administration entities (chapter II), the organization of the entity (chapter III), the situational diagnosis of the public entity in the context of process management (chapter IV), the actions taken for the implementation of process management (chapter V), the development of the actions taken for the implementation of process management in a public entity ( chapter VI) and the measurement and analysis of processes based on performance indicators (chapter VII).
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