Citas bibligráficas
Uribe, C., (2024). Automatización robótica de procesos y gestión documentaria del área administrativa de Alfonso Sebastiani S. A. C. Agencia de Aduana Callao 2023 [Tesis, Universidad Privada del Norte]. https://hdl.handle.net/11537/36488
Uribe, C., Automatización robótica de procesos y gestión documentaria del área administrativa de Alfonso Sebastiani S. A. C. Agencia de Aduana Callao 2023 [Tesis]. PE: Universidad Privada del Norte; 2024. https://hdl.handle.net/11537/36488
@mastersthesis{renati/1684807,
title = "Automatización robótica de procesos y gestión documentaria del área administrativa de Alfonso Sebastiani S. A. C. Agencia de Aduana Callao 2023",
author = "Uribe Castillo, Cesar Johan",
publisher = "Universidad Privada del Norte",
year = "2024"
}
This study aims to analyze and publiceze the relationship, betwen robotic process automation and the document management of the administrative area of Alfonso Sebastiani S.A.C. Customs Agency in the city of Lima – Callao. The study has a basic quantitative approach, through a level of correlational research and with a non-experimental research design, in reference to the method used corresponds to the hypothetical - deductive method. Of the total population, on which the research is applied (26 workers), the administrative area was considered as the unit of analysis (10 workers). The application instrument has been the questionnaire, with 42 items, which determines the relationship between robotic process automation and document management to measure the efficiency of document administration, the speeding up of location in document recovery and the document disposition in storage. documentation of the administrative area. After processing the data, it is evident that the dimension of document administrative efficiency has a direct correlation coefficient, through the appropriate use of the document, which will generate improvements in the process time of document management. The streamlining of location in the recovery of the document from the administrative area has a direct correlation coefficient, which through good management, contributes positively to the increase in document management; Another relevant dimension within the study is the document disposition in the document storage of the administrative area, with a direct correlation coefficient, which has a statistically direct relationship with a very high level with the robotic automation of processes. The study concludes that it should be considered that this type of Intelligent interface network platforms have not been used to a large extent by companies within the Foreign Trade Operators in Lima - Callao, so their use is still in progress. an exploration stage and logistics operators that have already started have a strong competitive advantage in the line of business; In addition, the aim is to optimize resources, reduce the number of errors and learn from the user to perform repetitive and simple tasks related to document management processes through the RPA (Robot Process Automation) software solution.
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