Bibliographic citations
Antonio, Y., (2021). Gestión administrativa y responsabilidad social en las empresas de servicios bancarios de Lima, 2021 [Tesis, Universidad Privada del Norte]. https://hdl.handle.net/11537/28683
Antonio, Y., Gestión administrativa y responsabilidad social en las empresas de servicios bancarios de Lima, 2021 [Tesis]. PE: Universidad Privada del Norte; 2021. https://hdl.handle.net/11537/28683
@misc{renati/1682863,
title = "Gestión administrativa y responsabilidad social en las empresas de servicios bancarios de Lima, 2021",
author = "Antonio Calixto, Yaneth Clarivel",
publisher = "Universidad Privada del Norte",
year = "2021"
}
This research entitled administrative Management and social responsibility in banking services companies in Li the relationship between administrative management and social responsibility in banking services companies in Lima, 2021. The methodology used was quantitative approach, type of applied research, with a correlational level and a non-experimental cross-sectional design. In addition, the population was made up of clients of banking companies (BCP, BBVA, Banco El Comercio, Pichincha among others) located in Metropolitan Lima, the sample was 384 users and a virtual questionnaire made up of 30 items was applied. The relevant results were that administrative management is perceived as regular in 92% by users and the social responsibility applied by banking companies as compensation for their activity is perceived as regular in 92%, likewise the investigation concluded that if there is Very strong significant relationship of 0.867 between administrative management and social responsibility in banking services companies in Lima.
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