Citas bibligráficas
Leiblinger, R., (2022). Percepciones de los servidores civiles sobre las competencias transversales del directivo público y valores en la práctica laboral: caso Dirección de Gracias Presidenciales del Ministerio de Justicia y Derechos Humanos, durante el periodo 2016-2019 [Pontificia Universidad Católica del Perú]. http://hdl.handle.net/20.500.12404/21710
Leiblinger, R., Percepciones de los servidores civiles sobre las competencias transversales del directivo público y valores en la práctica laboral: caso Dirección de Gracias Presidenciales del Ministerio de Justicia y Derechos Humanos, durante el periodo 2016-2019 []. PE: Pontificia Universidad Católica del Perú; 2022. http://hdl.handle.net/20.500.12404/21710
@mastersthesis{renati/16207,
title = "Percepciones de los servidores civiles sobre las competencias transversales del directivo público y valores en la práctica laboral: caso Dirección de Gracias Presidenciales del Ministerio de Justicia y Derechos Humanos, durante el periodo 2016-2019",
author = "Leiblinger Carrasco, Rossella Guilianna",
publisher = "Pontificia Universidad Católica del Perú",
year = "2022"
}
This research raises the analysis on the exercise of the transversal competences that characterize the executive segment in the Directorate of Presidential Graces of the Ministry of Justice and Human Rights during the years 2016 to 2019. A qualitative methodology was used focused on the perceptions of its servers, with respect to managerial development and in relation to the current guidelines of the Peruvian State. The findings include the progressive institutional consolidation promoted by some directors, through the promotion of a sense of group unity to face high workloads, concatenation of different senses of public value on the impact on citizens, and standardization of procedures, in a context of politicization risks. Regarding the exercise of the results-oriented competence, the managers have oriented their management based on the impact on citizens and achievement of goals. Regarding the vocation of service competence, the impact on citizenship represents the factor that guides the managerial work, and the leadership for the handling of complex situations in the attention of cases of inmates and questions about the reintegration into citizen life. Regarding the teamwork competence, a role of the executive segment is recognized for promoting internal cohesion and integrative response capacities, promoting interdisciplinarity and dialogue, strengthening the skills and capacities of the staff, as well as the establishment and consolidation of institutional links. It is concluded that the managerial model of the DGP is linked to the managerial management model, characterized by the prevention of politicization, measures for effectiveness and efficiency, rotation of managerial positions; but it has some characteristics that coincide with the bureaucratic management model, and a certain discretion in hiring managers.
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