Citas bibligráficas
Becerra, E., Blanco, J., Eden, S., Ninapayta, R. (2022). ¡Al Toke!, una propuesta que brinda más confianza y seguridad a los hogares de Lima [Pontificia Universidad Católica del Perú]. http://hdl.handle.net/20.500.12404/21814
Becerra, E., Blanco, J., Eden, S., Ninapayta, R. ¡Al Toke!, una propuesta que brinda más confianza y seguridad a los hogares de Lima []. PE: Pontificia Universidad Católica del Perú; 2022. http://hdl.handle.net/20.500.12404/21814
@mastersthesis{renati/14464,
title = "¡Al Toke!, una propuesta que brinda más confianza y seguridad a los hogares de Lima",
author = "Ninapayta Aguirre, Ricardo David",
publisher = "Pontificia Universidad Católica del Perú",
year = "2022"
}
Very often, homes have the need of a specialist they can turn to when they need to perform installations, preventive maintenance, or perform electrical, plumbing, or locksmith repairs. Therefore, this work presents a business solution to address the problem of domestic emergencies, in a safe and guaranteed way. Al Toke! is an app that will allow families from the metropolitan area of Lima to quickly and easily find technicians that provide electricity, plumbing, and locksmith services, showing users relevant information to help them make a decision. The purpose of Al Toke! is, with the use of new technologies, to provide families with security, confidence, accessibility and availability when choosing the most suitable technical services to solve their needs. This work corroborated the hypotheses related to desirability, feasibility and viability, where it was concluded that the application is easy to use for potential customers through usability tests that were developed in the Figma tool (2021), where the interviewed users successfully completed all assigned tasks with an abandonment rate of 0%. After this, it was corroborated that the operation plan is optimal, Al Toke! achieves an attention time of 20 minutes, being this time less than doing it without the application. Finally, it was corroborated that the commissions agreed with the technicians allow satisfying the requirements demanded by the shareholders, with an initial investment of S/269,710 reaches a VANE of S/1,018,681 and a TIRE higher than the one demanded by the shareholders. On the other hand, it is socially relevant because it generates positive impacts contributing to ODS 8 and 10. Lastly, it is socially profitable since its social VAN amounts to S/1,901,527, which supports its sustainability and responsibility, both socially and environmentally. Based on the above, the team suggests investing in the proposed project.
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