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Boero, O., (2021). Diagnóstico y propuesta de mejora en la empresa Geotec [Universidad de Lima]. https://hdl.handle.net/20.500.12724/13712
Boero, O., Diagnóstico y propuesta de mejora en la empresa Geotec []. PE: Universidad de Lima; 2021. https://hdl.handle.net/20.500.12724/13712
@misc{renati/1441921,
title = "Diagnóstico y propuesta de mejora en la empresa Geotec",
author = "Boero Patroni, Oscar Santiago",
publisher = "Universidad de Lima",
year = "2021"
}
Title: Diagnóstico y propuesta de mejora en la empresa Geotec
Authors(s): Boero Patroni, Oscar Santiago
Advisor(s): Bedoya Jiménez, Luis
Keywords: Diagnóstico; Valoración de empresas; Enterprises; Diagnosis; Enterprises valuation; Empresas
OCDE field: https://purl.org/pe-repo/ocde/ford#2.11.04
Issue Date: 2021
Institution: Universidad de Lima
Abstract: El objetivo principal de este trabajo es analizar íntegramente a la empresa Geotec para poder
encontrar los problemas principales que esta enfrenta en el funcionamiento del negocio que
maneja. Para lograr esto, se condujeron entrevistas y encuestas con personal para poder
identificar los problemas que estos enfrentan y poder encontrar la causa raíz de estos. Una
vez hecho esta, se clasificaron y examinaron individualmente para realizar un análisis acorde
con la naturaleza de los problemas. Estas categorías son: Finanzas, Comercial, Operaciones
y Recursos Humanos. Mediante el modelo de Thibaut, se encontraron la causa raíz de los
problemas manifestados.
Luego de diagnosticar y jerarquizar cada uno de estos problemas, se planteó una
propuesta de mejora. Primero se hallaron alternativas de solución que mejor se adaptaban a
la empresa Geotec para cada una de las áreas estudiadas. Luego, se determinaron 4 criterios
de evaluación (costo, tiempo, facilidad de implementación y urgencia) y mediante un ranking
de factores, se determinó cual era la mejor solución para implementar a esta empresa.
La solución ganadora fue la instalación de una ERP, la cual se realizó una evaluación
en simulador para ver si era beneficioso para la empresa hacer esta inversión y se elaboró un
estado de resultado para ver el costo beneficio de esta. Se determinó que la solución
propuesta era viable porque generaba utilidades a Geotec con indicadores financieros por
encima de lo esperado, con el VAN mayor a 0 y con un TIR mayor del costo de oportunidad.
The main purpose of this investigation is to fully analyze the company Geotec in order to find the main problems it faces in their business model. To achieve this, interviews and surveys with personnel were conducted in order to identify the problems in their operations and to find the root-cause of these. Once this was done, the findings were classified and examined individually to carry out an analysis according to the nature of the problem. These categories are: Finance, Commercial, Operations and Human Resources. Using Thibaut's model, the root cause of the problems manifested were founded. After diagnosing and ranking each of these problems, a proposal for improvement was presented. First, alternative solutions were proposed to see which one best suited the Geotec company for each of the areas studied. Then, 4 evaluation criteria were established (cost, time, ease to implement and urgency) and through a ranking of factors, it was determined which was the best solution to implement this company. The winning solution was the installation of an ERP, which was evaluated in a simulator to see if it was beneficial for the company to make this investment and a Profits and Losses statement was prepared to see the cost benefit of this. It was determined that the proposed solution was viable because it generated profits for Geotec with financial indicators above what was expected by having the NPV greater than 0 and with an IRR greater than the opportunity cost.
The main purpose of this investigation is to fully analyze the company Geotec in order to find the main problems it faces in their business model. To achieve this, interviews and surveys with personnel were conducted in order to identify the problems in their operations and to find the root-cause of these. Once this was done, the findings were classified and examined individually to carry out an analysis according to the nature of the problem. These categories are: Finance, Commercial, Operations and Human Resources. Using Thibaut's model, the root cause of the problems manifested were founded. After diagnosing and ranking each of these problems, a proposal for improvement was presented. First, alternative solutions were proposed to see which one best suited the Geotec company for each of the areas studied. Then, 4 evaluation criteria were established (cost, time, ease to implement and urgency) and through a ranking of factors, it was determined which was the best solution to implement this company. The winning solution was the installation of an ERP, which was evaluated in a simulator to see if it was beneficial for the company to make this investment and a Profits and Losses statement was prepared to see the cost benefit of this. It was determined that the proposed solution was viable because it generated profits for Geotec with financial indicators above what was expected by having the NPV greater than 0 and with an IRR greater than the opportunity cost.
Link to repository: https://hdl.handle.net/20.500.12724/13712
Discipline: Ingeniería Industrial
Grade or title grantor: Universidad de Lima. Facultad de Ingeniería y Arquitectura
Grade or title: Bachiller en Ingeniería Industrial
Juror: Vásquez Rivas Plata, Ruth; Noriega Aranibar, María Teresa; Cabrera Gil Grados, Ezilda; Hernandez Gorritti, Wilfredo
Register date: 9-Aug-2021
This item is licensed under a Creative Commons License