Citas bibligráficas
Deluich, J., (2023). Estudio para la mejora de desempeño en el área de lavado de la empresa Manutex aplicando la metodología de las 5s [Universidad de Lima]. https://hdl.handle.net/20.500.12724/19709
Deluich, J., Estudio para la mejora de desempeño en el área de lavado de la empresa Manutex aplicando la metodología de las 5s []. PE: Universidad de Lima; 2023. https://hdl.handle.net/20.500.12724/19709
@misc{renati/1440581,
title = "Estudio para la mejora de desempeño en el área de lavado de la empresa Manutex aplicando la metodología de las 5s",
author = "Deluich Diaz, Jackelin Luciana",
publisher = "Universidad de Lima",
year = "2023"
}
The present research consists in the improvement of the washing area of the company Manutex S.A, whose main activity is the cleaning service of carpets. For the implementation, we made a general analysis for the diagnose of the current situation of the company, and with the results, we notice that the washing area was a critical point, regarding the number of reprocessed or returned items to the company. In the evaluation, the level of disorder and lack of cleanliness that was found in the washing area, was impressive, didn’t allow the operational workflow. Also, we notice the lack of instructions for the tasks in the area and the absence of training, which caused the operators work according to their experience, but not according to protocol. As a result, was witnessed the poor quality and status of the products, what causes the increasing the number of rectifications and costs. Once the process was analyzed and the diagnosis was made, where we use engineering techniques and tools, was recommended the application of the 5S methodology, with the purpose of having a culture of order and cleanliness. For the economic evaluation, was estimated an investment of S/13 328,8 considering the HH of internal and external workers, adding the costs of the materials. It results S/. 14 970,09, COK of 7.78% which es bigger than TIR 20,73% and a recovery period of approximately 4 and a half months. Finally, we made a simulation of the process in Arena, where was concluded that is convenient the implementation of the improvement because is possible to reduce the average time of attention for a carpet.
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