Bibliographic citations
De, J., Camacho, L. (2025). Propuesta de mejora del proceso de entrega para incrementar la productividad en una empresa de mensajería y almacenamiento de Lima Metropolitana [Trabajo de Suficiencia Profesional, Universidad Peruana de Ciencias Aplicadas (UPC)]. http://hdl.handle.net/10757/684018
De, J., Camacho, L. Propuesta de mejora del proceso de entrega para incrementar la productividad en una empresa de mensajería y almacenamiento de Lima Metropolitana [Trabajo de Suficiencia Profesional]. PE: Universidad Peruana de Ciencias Aplicadas (UPC); 2025. http://hdl.handle.net/10757/684018
@misc{renati/1300973,
title = "Propuesta de mejora del proceso de entrega para incrementar la productividad en una empresa de mensajería y almacenamiento de Lima Metropolitana",
author = "Camacho Huaman, Lisbeth Kimberly",
publisher = "Universidad Peruana de Ciencias Aplicadas (UPC)",
year = "2025"
}
The present research focuses on improving the efficiency of the delivery process in a messaging and storage company located in Metropolitan Lima. Through a detailed analysis of the current situation, critical issues such as delays in delivery times and lack of organization in inventory management were identified, which directly impact customer satisfaction and competitiveness in the market. The improvement proposal is based on the implementation of Lean Manufacturing methodologies, such as optimizing delivery routes and automating inventory management. Additionally, key performance indicators (KPIs) are introduced to monitor efficiency and ensure continuous tracking of results. With this proposal, it is expected to reduce delivery times, minimize errors in the process, and increase customer satisfaction, thereby strengthening the company's position against competitors in the logistics sector.
This item is licensed under a Creative Commons License