Bibliographic citations
Trujillo, C., Bermudez, A. (2024). Estrategia integral para mitigar la escasez de personal técnico calificado en servicios de minería subterránea para la empresa Ferreyros [Trabajo de Suficiencia Profesional, Universidad Peruana de Ciencias Aplicadas (UPC)]. http://hdl.handle.net/10757/682994
Trujillo, C., Bermudez, A. Estrategia integral para mitigar la escasez de personal técnico calificado en servicios de minería subterránea para la empresa Ferreyros [Trabajo de Suficiencia Profesional]. PE: Universidad Peruana de Ciencias Aplicadas (UPC); 2024. http://hdl.handle.net/10757/682994
@misc{renati/1300053,
title = "Estrategia integral para mitigar la escasez de personal técnico calificado en servicios de minería subterránea para la empresa Ferreyros",
author = "Bermudez Altamirano, Alejandra",
publisher = "Universidad Peruana de Ciencias Aplicadas (UPC)",
year = "2024"
}
Ferreyros S.A., as a leader in the distribution of heavy machinery in Peru, faces a critical challenge: the shortage of qualified technical personnel in the underground mining sector. This issue not only compromises its ability to meet its customers' growing demand for specialized services, but also affects operational efficiency and market trust in the company. Through an exhaustive review of the literature and the analysis of the conditions of the work environment, various alternatives were evaluated to address this problem, including internal and external recruitment and a Comprehensive Model proposal. The comparative evaluation of these alternatives led to the choice of the Comprehensive Model as the most appropriate solution, due to its ability to integrate internal and external recruitment approaches, as well as the incorporation of artificial intelligence in the recruitment processes. This choice is justified by the flexibility of the Comprehensive Model to adapt to specific needs. The study's conclusions highlight that the implementation of the Comprehensive Model will not only address the immediate shortage of technical personnel, it will also create a sustainable foundation for management. By optimizing the recruitment process, Ferreyros will strengthen its reputation as an attractive employer, improve staff morale and ensure its competitiveness in the Peruvian mining market.
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