Citas bibligráficas
Salinas, F., Hancco, C., Perez, D. (2024). Propuesta de Implementación de un Modelo de Gestión por Competencias en la Financiera Credinka [Trabajo de investigación, Universidad Peruana de Ciencias Aplicadas (UPC)]. http://hdl.handle.net/10757/675543
Salinas, F., Hancco, C., Perez, D. Propuesta de Implementación de un Modelo de Gestión por Competencias en la Financiera Credinka [Trabajo de investigación]. PE: Universidad Peruana de Ciencias Aplicadas (UPC); 2024. http://hdl.handle.net/10757/675543
@mastersthesis{renati/1299076,
title = "Propuesta de Implementación de un Modelo de Gestión por Competencias en la Financiera Credinka",
author = "Perez Pasco, Doris Mirella",
publisher = "Universidad Peruana de Ciencias Aplicadas (UPC)",
year = "2024"
}
This research work was conducted based on information collected from Credinka S.A., a Peruvian financial company. The overall objective is to propose the implementation of a competency-based management model for the financial company, at the level of transversal competencies to improve human management processes. Our research was done through interviews with the general manager and the different department managers, based on the competencies previously established. We are proposing a model of seven competencies, each with its definition and four levels of development. The main contribution of our proposal for the financial company, which is undergoing an expansion process, is to be a useful tool to attract and retain talent that is aligned with the strategy, also, employees will be able to know what is expected of each one of them and how their contribution could support the achievement of the objectives, generating their satisfaction and that of the clients. As part of our recommendation, we suggest socializing the proposal of the competency-based model to all employees, through sensitization campaigns and training in competency methodologies, making an initial diagnosis of the level of competencies. We also suggest the elaboration of specific competencies for each position or level of the organization, as well as the incorporation of competencies in all human management processes (selection, training, and performance).
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