Citas bibligráficas
Ramirez, I., Vivanco, L. (2023). Sistema integrado para optimizar el proceso de afiliación masiva de pagos electrónicos y físicos en el sector financiero [Trabajo de Suficiencia Profesional, Universidad Peruana de Ciencias Aplicadas (UPC)]. http://hdl.handle.net/10757/671877
Ramirez, I., Vivanco, L. Sistema integrado para optimizar el proceso de afiliación masiva de pagos electrónicos y físicos en el sector financiero [Trabajo de Suficiencia Profesional]. PE: Universidad Peruana de Ciencias Aplicadas (UPC); 2023. http://hdl.handle.net/10757/671877
@misc{renati/1297172,
title = "Sistema integrado para optimizar el proceso de afiliación masiva de pagos electrónicos y físicos en el sector financiero",
author = "Vivanco Luque, Luis Felipe",
publisher = "Universidad Peruana de Ciencias Aplicadas (UPC)",
year = "2023"
}
In this study, our focus is on optimizing the mass enrollment process of electronic and physical payments in an entity in the financial sector. We have wide acceptance of electronic affiliation by client companies for the affiliation of their merchants, however, the manual intervention of the affiliation executive has raised considerable challenges in terms of delays in handling mass registration and operational costs. The objective of the project lies in the implementation of a cloud-based system through Amazon Web Services, with a web interface integrated with the CRM system that allows streamlining the mass affiliation process. Our methodology covered a deep evaluation of the existing process, the design of the logical and physical architecture of the system, the validation period through quality tests and compliance with information security standards. Additionally, the supervised execution of the system was carried out in the financial sector entity that was the subject of this study, and a continuity plan was developed that covered both the stabilization period and future updates. The results obtained with the implementation of the system meant a 33% saving in operating costs and a 37% reduction in the time required to affiliate the different merchants of a client company. This has led to an increase in the ability to make daily affiliations and a more agile and efficient experience for the clients. Finally, the project strengthened competitive position of the entity in the financial sector.
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