Citas bibligráficas
Puntriano, F., Prado, R. (2023). Sistema de gestión para el análisis del rendimiento laboral en una entidad financiera con Power Platform [Trabajo de Suficiencia Profesional, Universidad Peruana de Ciencias Aplicadas (UPC)]. http://hdl.handle.net/10757/671401
Puntriano, F., Prado, R. Sistema de gestión para el análisis del rendimiento laboral en una entidad financiera con Power Platform [Trabajo de Suficiencia Profesional]. PE: Universidad Peruana de Ciencias Aplicadas (UPC); 2023. http://hdl.handle.net/10757/671401
@misc{renati/1296706,
title = "Sistema de gestión para el análisis del rendimiento laboral en una entidad financiera con Power Platform",
author = "Prado Torres, Roy Miguel",
publisher = "Universidad Peruana de Ciencias Aplicadas (UPC)",
year = "2023"
}
This project is a work that was implemented for a financial institution in the Peruvian market, this work was developed from February 15, 2023 and culminated on May 15, 2023. This organization provides a wide variety of financial products and services aimed at individuals, small and medium-sized companies, as well as government entities, microfinance institutions and international organizations. This institution had the need to manage the work performance of the Compliance division's employees, specifically the area managers, through a modern and easy-to-use system, since the existing system was perceived as obsolete and of complex usability by the area's users, Access was through a virtual private network (VPN), which complicated the access to the platform due to the delay time to enter the network (5 minutes on average), the automatic closing of the system after 30 minutes of inactivity and the complexity to attach files as evidence of tasks. This generated general discomfort among the division's collaborators and the complexity of using the system. That is why the development of a new technological solution was proposed. This new system was developed with Microsoft's low-code tool, Power Platform, which allows instant access to the application through Office365. A Dashboard was also implemented in Power BI that provides indicators, regular feedback on employee performance and offers development and training opportunities to improve their skills and knowledge. In addition, it improves traceability with evidence of tasks performed. The result of the solution allowed a greater ease of use of the application, a considerable improvement in the user experience and an increase in the traceability of the evidence of the tasks performed by the workers in the area.
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