Bibliographic citations
Ibañez, J., Varas, S. (2023). Resistencia a la propuesta de cambio cultural en una microempresa en la ciudad metropolitana de Lima [Trabajo de Suficiencia Profesional, Universidad Peruana de Ciencias Aplicadas (UPC)]. http://hdl.handle.net/10757/669889
Ibañez, J., Varas, S. Resistencia a la propuesta de cambio cultural en una microempresa en la ciudad metropolitana de Lima [Trabajo de Suficiencia Profesional]. PE: Universidad Peruana de Ciencias Aplicadas (UPC); 2023. http://hdl.handle.net/10757/669889
@misc{renati/1295321,
title = "Resistencia a la propuesta de cambio cultural en una microempresa en la ciudad metropolitana de Lima",
author = "Varas Aguilar, Sandra Delia",
publisher = "Universidad Peruana de Ciencias Aplicadas (UPC)",
year = "2023"
}
The present professional sufficiency work consisted of collecting and analyzing data in a microenterprise and finding the relationship that exists between two variables identified as the new proposals for improvement in the organization and the leader's resistance to the proposed changes. The descriptive methodology applied allowed us to explore through interviews and surveys how the workers manifest themselves through a set of responses, behavior, reactions and attitudes, regarding the management of the company, the way of working and the professional growth of each collaborator. The research work managed to confirm how some decisions made by the person responsible for managing the destiny of the microenterprise somehow affect the motivation of the staff when carrying out their daily tasks in the company. The technology that is currently a very useful tool to improve processes, make better decisions, improve the commercial status of the company and facilitate a better connection with customers, through applications and social networks, is not being used in its real dimension by the organization, wasting a great opportunity to differentiate itself from its competitors and improve its status at the business level.
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