Citas bibligráficas
Chuquipiondo, L., Flores, O. (2020). Factores que dificultan la certificación de operador económico autorizado (OEA) en las agencias de aduana de Lima y Callao en el periodo de años 2012-2019 [Tesis, Universidad Peruana de Ciencias Aplicadas (UPC)]. http://hdl.handle.net/10757/652825
Chuquipiondo, L., Flores, O. Factores que dificultan la certificación de operador económico autorizado (OEA) en las agencias de aduana de Lima y Callao en el periodo de años 2012-2019 [Tesis]. PE: Universidad Peruana de Ciencias Aplicadas (UPC); 2020. http://hdl.handle.net/10757/652825
@misc{renati/1287958,
title = "Factores que dificultan la certificación de operador económico autorizado (OEA) en las agencias de aduana de Lima y Callao en el periodo de años 2012-2019",
author = "Flores Diaz, Olga Noemi",
publisher = "Universidad Peruana de Ciencias Aplicadas (UPC)",
year = "2020"
}
The purpose of this investigation is to describe the problem some identify the reasons why Customs agents have in order not to get certified as Authorized Economic Operator Certification (AEO) in Lima and Callao from 2012 until 2019. The methodology used in this investigation has qualitative approach with descriptive and explanatory character and has as an objective to comprehend the complex world of the foreign trade and the experience that custom agents have. The Analysis of results is the lack of knowledge of the benefits of the AEO certification, the structural and economic capacity to face the different audits and inspections of the SUNAT, the customs agencies fail to create adequate processes to improve their customs operations. Customs agencies are recommended to make modifications and investments in their companies 'infrastructures to guarantee the safety of their clients' cargoes, as well as for their human capital. In addition, they must be aligned to the different regulations and the requirements of Peruvian labor laws to generate confidence and good image to their respective clients so that they make profitable the commercial relationship between customs agency and client. Therefore, the research has been structured in five parts for a better understanding of the reader. The first part is the “Theoretical Framework”, which presents the national and international background, the theoretical bases of international trade, customs, customs brokers and authorized economic operators, as well as the benefits, requirements and impact of certification as an authorized economic operator in Peru and the world. The second part is the "Research Plan", where the problem, the hypothesis and the general and specific objectives that are intended to be achieved in this thesis are presented. In the third part, "Work Methodology" the type of research used in this study is exposed and for which exhaustive interviews have been conducted with representatives of customs agencies that are not certified as an AEO agent - Authorized Economic Operator in Lima and Callao. In the fourth part, "Development of the thesis", the analysis of the data collected in the interviews is carried out, in order to obtain the most relevant results and answers to the questions asked, which will enable the main objective of this research to be fulfilled. and contribute to the existing theory. In the fifth and last part, the "Discussion and Analysis of results" is presented, the conclusions obtained are reflected.
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