Citas bibligráficas
Benitez, R., Rios, P. (2019). Modelo de LSCM para la reducción de reprocesos en la cadena de suministros de distribuidoras de telas en Lima, Perú [Tesis, Universidad Peruana de Ciencias Aplicadas (UPC)]. http://hdl.handle.net/10757/628146
Benitez, R., Rios, P. Modelo de LSCM para la reducción de reprocesos en la cadena de suministros de distribuidoras de telas en Lima, Perú [Tesis]. PE: Universidad Peruana de Ciencias Aplicadas (UPC); 2019. http://hdl.handle.net/10757/628146
@misc{renati/1286646,
title = "Modelo de LSCM para la reducción de reprocesos en la cadena de suministros de distribuidoras de telas en Lima, Perú",
author = "Rios Gomez, Paola Alejandra",
publisher = "Universidad Peruana de Ciencias Aplicadas (UPC)",
year = "2019"
}
The textile distributors in the country present very inefficient supply chains due to the reprocessing that is generated within each area, for example: reprocessing in quality control of merchandise, reprocessing in the distribution processes, reprocessing in the reception of orders, and others. So, how important is it to take action on reprocessing? The reprocesses generate negative consequences for the company, in addition of generating a greater workload for employees, they generate an increase in costs and times that must be controlled in developing processes, in the same way, the quality of service is reduced ; which, generates client dissatisfaction. We decided to design a solution proposal that could eradicate this problem. An investigation of articles about the problem, the existing proposals and the results obtained when applying these proposals was carried out. LSCM models were applicable to large companies, oriented to food items, cars, and others. However, they present a great variety of barriers and none of them indicates the correct way to implement LSCM step by step, making their development and execution inefficient and ineffective. Therefore, we propose a new model of LSCM that can be effectively adapted to medium-sized textile distribution companies through the integration between lean tools, information technologies, and change management, as well as presenting an easy and comprehensible implementation guide for the one who reads it. The proposal is based on three models found in the literature, theory on the supply chain, applications of lean tools, adaptation of technologies, knowledge on change management and the collaboration of workers and managers. The model consists of four central pillars, sales management, logistics management, supply management and distribution management. Each one has business processes, lean tools and technologies that are merged to achieve the main objective, zero reprocessing. In addition, it we propose to create a new pillar called "supply government"; which consists of developing a committee formed by the managers of each area of the chain and the participation of employees through change management. All this accompanied by an implementation guide, which will generate in the reader a greater agility to understand why, how and why develop this model within their company. For the validation, the model was implemented within the company NABILA SAC, considering a validation period of three months, in order to verify the success of the model, we compared the decreased number of reprocesses with respect to the previous year, considering the same market variables, and the result was a reduction in reprocessing by 80% compared to the previous year. The results obtained show two fundamental things, one is that the model is easy to implement and secondly, that reprocessing was reduced, unnecessary costs were reduced, execution times were shortened and, finally, the quality of service of the company was increased.
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