Citas bibligráficas
Gavidia, F., (2024). Estrategias del área de créditos y cobranzas para reducir la morosidad de la entidad financiera Mibanco agencia Pátapo 2021 [Universidad Católica Santo Toribio de Mogrovejo]. http://hdl.handle.net/20.500.12423/7823
Gavidia, F., Estrategias del área de créditos y cobranzas para reducir la morosidad de la entidad financiera Mibanco agencia Pátapo 2021 []. PE: Universidad Católica Santo Toribio de Mogrovejo; 2024. http://hdl.handle.net/20.500.12423/7823
@misc{renati/1106906,
title = "Estrategias del área de créditos y cobranzas para reducir la morosidad de la entidad financiera Mibanco agencia Pátapo 2021",
author = "Gavidia Tafur, Frank Jayo",
publisher = "Universidad Católica Santo Toribio de Mogrovejo",
year = "2024"
}
The present study has as general objective to propose joint strategies to reduce the infringement in Mibanco, agency Pátapo 2021. This study was descriptive and had a non experimental design, the population studied was 7 people. A survey and documentary analysis were used as they are adequate tools for 2021. As a result, the 10 clients stated that they agreed with the collection strategies of the company "Mibanco" based in Pátapo; but these strategies can be improved to obtain better results in collections. Regarding the delinquency level, it shows that, in January and February, the delinquency rate rises to 4.51% and 4.61%; but in June it experienced growth to 8.00% delinquent clients. The origin of the temporary and, in some cases, permanent closure of businesses is due to the impact of the pandemic derived from COVID-19. It culminates in the design of debt collection strategies to reduce chargebacks, delivered for the benefit of both the business and the client, through training strategies and policies, monitoring and improvement of processes and developing.
Este ítem está sujeto a una licencia Creative Commons Licencia Creative Commons