Bibliographic citations
Santa, M., (2024). Plan de comunicación interna para mejorar el clima organizacional de la empresa Herri Perú S.A.C., en Chiclayo, 2019 [Universidad Católica Santo Toribio de Mogrovejo]. http://hdl.handle.net/20.500.12423/7794
Santa, M., Plan de comunicación interna para mejorar el clima organizacional de la empresa Herri Perú S.A.C., en Chiclayo, 2019 []. PE: Universidad Católica Santo Toribio de Mogrovejo; 2024. http://hdl.handle.net/20.500.12423/7794
@misc{renati/1106889,
title = "Plan de comunicación interna para mejorar el clima organizacional de la empresa Herri Perú S.A.C., en Chiclayo, 2019",
author = "Santa Cruz Becerra, Margarita del Pilar",
publisher = "Universidad Católica Santo Toribio de Mogrovejo",
year = "2024"
}
In the present investigation, titled "Internal Communication Plan to improve the organizational climate of the company Herri Perú S.A.C., in Chiclayo, 2019", the type of organizational climate of the company was defined, the internal communication problems related to the organizational climate and, finally, an internal communication plan was developed. The type of research was qualitative with a henomenological approach. The instruments applied were the survey, the focus group and the interview with specialists. The investigation showed that senior managers are the ones who made decisions in the face of a crisis and disseminated company information. Furthermore, the entity presents an absence of media (newsletters, posters, flyers) to disseminate the organization's messages. Therefore, it was concluded that it is necessary to have an internal communication plan in order to improve the work environment.
This item is licensed under a Creative Commons License