Citas bibligráficas
Solis, K., (2024). La relación entre el tiempo de espera y la satisfacción de los usuarios del servicio de emergencia del Hospital Santa María del Socorro de Ica, 2023 [Universidad Nacional San Luis Gonzaga]. https://hdl.handle.net/20.500.13028/5667
Solis, K., La relación entre el tiempo de espera y la satisfacción de los usuarios del servicio de emergencia del Hospital Santa María del Socorro de Ica, 2023 []. PE: Universidad Nacional San Luis Gonzaga; 2024. https://hdl.handle.net/20.500.13028/5667
@misc{renati/1060043,
title = "La relación entre el tiempo de espera y la satisfacción de los usuarios del servicio de emergencia del Hospital Santa María del Socorro de Ica, 2023",
author = "Solis Aparcana, Karen Liliana",
publisher = "Universidad Nacional San Luis Gonzaga",
year = "2024"
}
The objective of the study is to determine how waiting time is related to the satisfaction of users of the emergency service at the Santa María del Socorro Hospital in Ica, 2023. The methodology is applied in a correlational-transverse type and with a non-experimental model; in a population it will consist of 1700 users between the age of 18 to 70 years of the emergency service of the Santa María del Socorro Hospital in Ica; whose sampling was 314 users between the ages of 18 and 70 years of the emergency service of the Santa María del Socorro Hospital in Ica, applying the questionnaire as an instrument. As a result, a Pearson coefficient of 0.493, being an indicator of a moderate correlation. Likewise, the significance value was 0.000, this shows that the correlation is significant. Likewise, the alternative hypothesis is accepted, rejecting the null hypothesis, indicating that, if there is a correlation, for a better description of the results to these dimensions, intervals with evaluation scales were established, this with the purpose of locating the possible responses. that the respondents provided and from it determine a better analysis.
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