Citas bibligráficas
Ramirez, C., Garcia, M. (2023). Calidad de atención y satisfacción del parto, en puérperas inmediatas del Centro de Salud Morales, 2023 [Universidad Nacional de San Martín. Fondo Editorial]. http://hdl.handle.net/11458/5221
Ramirez, C., Garcia, M. Calidad de atención y satisfacción del parto, en puérperas inmediatas del Centro de Salud Morales, 2023 []. PE: Universidad Nacional de San Martín. Fondo Editorial; 2023. http://hdl.handle.net/11458/5221
@misc{renati/1057031,
title = "Calidad de atención y satisfacción del parto, en puérperas inmediatas del Centro de Salud Morales, 2023",
author = "Garcia del Aguila, Maricel",
publisher = "Universidad Nacional de San Martín. Fondo Editorial",
year = "2023"
}
The objective of this research was to determine the relationship between care quality and satisfaction with childbirth in immediate postpartum women at the Morales Health Center, 2023. It is a quantitative research of non-experimental, descriptive correlational and cross-sectional design. The population consisted of one hundred and fifty patients, from which a sample of one hundred and nine patients was taken. Regarding data collection, an informed consent form was previously used, the survey technique was used for both variables and the questionnaire was used as an instrument, where the required items are presented with their respective alternatives. Results were processed in statistical programs such as Microsoft Excel and IBM SPSS 27, a computer was used, then data analysis was performed, projecting the results in tables. As a result, 100% of the sample of immediate postpartum women ranked the quality of care as low (17.4%), medium (62.4%) and high (20.2%), where the quality of care provided by the professionals during labor and delivery was described as being attended in a timely manner in the delivery room, where the biosafety protocol was complied with during care and where they showed constant interest in the process. Stanones test was used to determine the level of satisfaction of the immediate puerperal women, where 100% of the immediate puerperal women rated their care satisfaction as low (28.4%), medium (33.9%) and high (37.6%), that is, the majority of them were highly satisfied. In the variables that showed significant statistical relationship with the quality of care and satisfaction of the immediate postpartum mother were; reliability Rho=0.401 and responsiveness Rho=0.670 with a p=0.000 value; safety and tangible elements represent a low and significant positive correlation coefficient Rho=0.195, and Rho=0.116 with a p=0.000 value respectively; as for empathy presents a negative or inverse and not significant relationship (Rho=-0.97; p=0.109) characteristic that should be improved. Regarding the relationship between quality of care and satisfaction with delivery care, a low and significant positive relationship between variables was found when applying Spearman's correlation coefficient with a precision of 95%, with a value of Rho = 0.264 and p = 0.006 (p < 0.05). Finally, it is concluded that there is a significant relationship between quality of care and satisfaction with childbirth in immediate postpartum women, the better the quality, the greater the satisfaction.
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