Citas bibligráficas
Angulo, R., (2021). Evaluación de la calidad de uso de un software transaccional de ventas para grifos aplicando la norma ISO/IEC 25022. Caso de estudio TYDGESTOR. Tarapoto, 2020 [Universidad Nacional de San Martín. Fondo Editorial]. http://hdl.handle.net/11458/5752
Angulo, R., Evaluación de la calidad de uso de un software transaccional de ventas para grifos aplicando la norma ISO/IEC 25022. Caso de estudio TYDGESTOR. Tarapoto, 2020 []. PE: Universidad Nacional de San Martín. Fondo Editorial; 2021. http://hdl.handle.net/11458/5752
@misc{renati/1055679,
title = "Evaluación de la calidad de uso de un software transaccional de ventas para grifos aplicando la norma ISO/IEC 25022. Caso de estudio TYDGESTOR. Tarapoto, 2020",
author = "Angulo Torres, Roel",
publisher = "Universidad Nacional de San Martín. Fondo Editorial",
year = "2021"
}
The present research "Evaluation of the Quality of Use of a Transactional Sales Software for gas stationApplying the ISO/IEC 25022 Standard" had as objective to determine the influence of the ISO/IEC 25022 standard in the evaluation of the quality in use of the transactional sales software for gas station TYDGESTOR, Tarapoto in 2020. The research was of the applied type, descriptive explanatory level and pre-experimental design of a single group. The study sample was the Transactional Software for Gas station. The technique applied for data collection was direct observation, while the instrument was a software evaluation matrix under the ISO 25022 standard. The results showed that the effectiveness of the quality of use was 3 points (100%), while the efficiency was 1.72 points (57.6%) and finally the satisfaction was equal to 2.64 points (66%). Based on these results, it was concluded that the ISO/IEC 25022 standard influences the evaluation of the quality in use of the TYDGESTOR transactional sales software for gas station, Tarapoto in the year 2020, since the evaluation was carried out and completed safely, obtaining a value equal to 7.36, placing it as "acceptable level quality".
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