Citas bibligráficas
Macedo, J., Alvarado, M. (2020). Gestión de remuneración y la satisfacción del cliente interno en la empresa Don Pollo San Martín S.A.C., periodo 2018 [Universidad Nacional de San Martín. Fondo Editorial]. http://hdl.handle.net/11458/3825
Macedo, J., Alvarado, M. Gestión de remuneración y la satisfacción del cliente interno en la empresa Don Pollo San Martín S.A.C., periodo 2018 []. PE: Universidad Nacional de San Martín. Fondo Editorial; 2020. http://hdl.handle.net/11458/3825
@misc{renati/1054397,
title = "Gestión de remuneración y la satisfacción del cliente interno en la empresa Don Pollo San Martín S.A.C., periodo 2018",
author = "Alvarado Torres, Miguel Angel",
publisher = "Universidad Nacional de San Martín. Fondo Editorial",
year = "2020"
}
The research entitled "Management of remuneration and internal customer satisfaction in the company Don Pollo San Martín S.A.C., period 2018" had as general objective to determine the relationship between the management of remuneration and the satisfaction of the internal customer of the mentioned company. It was an applied study; the design of the research is non-experimental: the study sample was made of 30 collaborators of the company, which were used as data collection for surveys for both variables, which were applied to what the sample stipulates. The following conclusions were reached: the relationship between both variables was evident, since the value "p" (Value of Significance = 0.00) obtained is less than 0.05. Also, because the value "r" is 0.632, it indicates a significant correlation, so the alternate hypothesis is accepted. Regarding the variable remuneration management, it is at an inadequate level in 63%, being the most prevalent, while 47% of the respondents qualified as a low level for the variable internal customer satisfaction.
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