Bibliographic citations
Flores, M., (2023). Calidad del servicio educativo y satisfacción de los estudiantes de administración de la Universidad Nacional de Trujillo, filial Huamachuco 2021 [Universidad Nacional de Trujillo]. https://hdl.handle.net/20.500.14414/20730
Flores, M., Calidad del servicio educativo y satisfacción de los estudiantes de administración de la Universidad Nacional de Trujillo, filial Huamachuco 2021 []. PE: Universidad Nacional de Trujillo; 2023. https://hdl.handle.net/20.500.14414/20730
@mastersthesis{renati/1044355,
title = "Calidad del servicio educativo y satisfacción de los estudiantes de administración de la Universidad Nacional de Trujillo, filial Huamachuco 2021",
author = "Flores Asunción, Maritza",
publisher = "Universidad Nacional de Trujillo",
year = "2023"
}
The present investigation had as a general objective, to determine the relationship that exists between the quality of the educational service and the satisfaction of the administration students of the National University of Trujillo Filial Huamachuco, 2021. Being the respective problem, what is the relationship of the quality of the educational service and the satisfaction of the administration students of the National University of Trujillo Filial Huamachuco, 2021? The research design used was non-experimental, descriptive correctional transactional design, the population was made up of 235 students from the School of Administration, with a sample of 146, to whom the survey technique was applied, being the respective instrument, questionnaire. Concluding that according to Spearman's Rho, a correlation of r=0.650 and p=0.00 was obtained, that is, there is a moderate and significant positive relationship between the quality of the educational service and the satisfaction of the administration students of the National University of Trujillo, Huamachuco Branch. , 2021; thus validated the hypothesis.
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