Bibliographic citations
Flores, K., (2023). La gestión educativa y la calidad de servicio del Colegio Experimental de Aplicación, la Cantuta de la localidad de Lurigancho-Chosica, 2022 [Universidad Nacional de Educación Enrique Gúzman y Valle]. https://repositorio.une.edu.pe/handle/20.500.14039/11110
Flores, K., La gestión educativa y la calidad de servicio del Colegio Experimental de Aplicación, la Cantuta de la localidad de Lurigancho-Chosica, 2022 []. PE: Universidad Nacional de Educación Enrique Gúzman y Valle; 2023. https://repositorio.une.edu.pe/handle/20.500.14039/11110
@mastersthesis{renati/1024959,
title = "La gestión educativa y la calidad de servicio del Colegio Experimental de Aplicación, la Cantuta de la localidad de Lurigancho-Chosica, 2022",
author = "Flores Capcha, Kimerli Naomi",
publisher = "Universidad Nacional de Educación Enrique Gúzman y Valle",
year = "2023"
}
The objective of this research work was called Educational management and service quality of the Experimental Application School, La Cantuta, Lurigancho-Chosica, 2022, is a quantitative research, applied model, it was worked with the non-experimental, transversal and correlational structure, 70 parents participated; The sampling was non-probabilistic, choosing the population as the same sample. Likewise, for the measurement of variables, the program was used according to the variable (Teaching strategies and quality of services), this was validated through the opinion of experts and they achieved reliability through Cronbach's Alpha statistic (0.927 and 0.923 respectively). The consequences indicate that 34.3% of respondents estimate that the educational administration is regular, then 28.6% express that it is better, as well as 18.6% reveal that it is bad, then 15.7% state that it is much better, and finally only 2.9% demonstrate that it is very terrible; On the other hand, 27.1% perceive that the quality of services is of a high degree, followed by 22.9% where they indicate that it is of a medium degree, then 21.4% is of a very high degree, followed by 15.7% who consider that it is inferior, and finally only 12.9% very low. The conclusion indicates that there is a significant link between educational management and the quality of service of the Experimental Application School, La Cantuta de Lurigancho-Chosica, 2022. (p ˂ 0.05, Spearman's Rho = 0.755, having a very high true correlation).
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