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Browsing by Subject proceso de seguimiento
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Showing results 1 to 1 of 1
info:eu-repo/semantics/masterThesis
Gesti?n por Procesos para mejorar el Servicio al Cliente en una empresa de Soluciones Modulares
Philco Baca, Laura Mery
;
Philco Baca, Laura Mery
Asesorado por
Saito Silva, Carlos Agust?n; Saito Silva, Carlos Agust?n
2020
Universidad Ricardo Palma
Gesti?n por procesos
;
servicio al cliente
;
post venta
;
mejora continua
;
plan de mantenimiento
;
proceso de seguimiento
;
cobro por reparaciones
