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Showing results 1 to 1 of 1
info:eu-repo/semantics/bachelorThesis
Implementación de un Sistema CRM Colaborativo, para mejorar la atención del servicio técnico de la empresa CIPTECH
Celis Reyes, Renzo Alonso
;
Ortega Ramirez, Patrick Giosseppe
Asesorado por
Fabian Sotelo, Luis Angel
12-Sep-2024
Universidad Peruana de Ciencias Aplicadas (UPC)
Servicio técnico
;
Retrasos
;
Pérdida de lealtad
;
Satisfacción del cliente
;
Sistema CRM
;
Technical service
;
Delays
;
Loss of loyalty
;
Customer satisfaction
;
System CRM
