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Browsing by Subject Scrum (Computer software development)
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Showing results 1 to 1 of 1
info:eu-repo/semantics/bachelorThesis
Propuesta de mejora del índice de retención de clientes de servicios post venta basado en CRM y Scrum en una empresa del sector automotriz
Ponce Mondragon, Alejandro Enrique
Asesorado por
Collao Díaz, Martín Fidel
2023
Universidad de Lima
Fidelización del cliente
;
Relaciones con los clientes
;
Scrum (Desarrollo de software)
;
Industria y comercio del automóvil
;
Servicio al cliente
;
Customer loyalty
;
Customer relationships
;
Scrum (Computer software development)
;
Automobile industry and trade
;
Customer services