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Showing results 1 to 1 of 1
info:eu-repo/semantics/bachelorThesis
Implementación de un sistema de mesa de ayuda basado en ITIL para la gestión de incidencias en Odybank E. I. R. L. 2024
Segura Bieberach, Sebastian David
;
Tafur Lozano, Diego Ayrton
Asesorado por
Ovalle Paulino, Denis Christian
5-Mar-2024
Universidad Privada del Norte
Software
;
Desarrollo de software para interfaces de usuarios específicos
;
Tecnologías de la información
;
Mesa de ayuda
;
OsTicket
;
Gestión de incidencias