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Showing results 1 to 1 of 1
info:eu-repo/semantics/bachelorThesis
Diseño de us sistema de gestión de ventas basado en CRM y Chatbot Integrado mediante la estrategia de omnicanalidad para mitigar la demora de los tiempos en atención al cliente de Cesha Tactical E.I.R.L.
Leon Huaranga, Maryori Geraldine
Asesorado por
Pérez Paredes, Maribel Sonia
24-Apr-2024
Universidad Peruana de Ciencias Aplicadas (UPC)
Gestión de ventas
;
Customer Relationship Management (CRM)
;
Chatbot
;
Omnicanalidad
;
Mitigar
;
Pymes
;
Sales management
;
Customer Relationship Management (CRM)
;
Chatbot
;
Omnichannel
;
Mitigate
;
SMEs
