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Browsing by Subject Medios Pago
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Showing results 1 to 1 of 1
Propuesta de mejora en el modelo de gestión de servicio al cliente mediante el uso de Lean Service para reducir los tiempos de atención en una empresa de medios de pago
Pinares Zambrano, Antonio Alexis
;
Suarez Trujillo, Angie Rosario
Asesorado por
Arévalo Flores, Sandra Patricia
17-Nov-2023
Universidad Peruana de Ciencias Aplicadas (UPC)
Fintech
;
Lean Service
;
Kanban
;
Estandarización del método de trabajo
;
Medios Pago
;
Satisfacción del cliente
;
Fintech
;
Lean Service
;
Kanban
;
Standarization of the work method
;
Costumer service
