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Browsing by Author Viera Barrientos, Laura Janet
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Showing results 1 to 1 of 2
info:eu-repo/semantics/bachelorThesis
Propuesta de mejora de la calidad de servicio en el trámite de documentos académicos y administrativos en la Facultad de Ingeniería Industrial de la Universidad Nacional de Piura
Castillo Valladares, Jeferson Alexis
;
Viera Barrientos, Laura Janet
Asesorado por
Quito Rodríguez, Carmen Zulema
2023
Universidad Nacional de Piura
calidad de servicio
;
modelo SERVQUAL
;
trámite de documentos