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Browsing by Author Santibañez Sanchez, Diana Carolina
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info:eu-repo/semantics/bachelorThesis
Propuesta de Mejora en los Procesos de Atención al cliente por Canales Escritos en Movistar Perú, 2024.
Rodriguez Gonzaga, Rosita Angelica
;
Santibañez Sanchez, Diana Carolina
-
11-Jul-2024
Universidad Peruana de Ciencias Aplicadas (UPC)
Canales Escritos
;
servicio al cliente
;
NPS
;
satisfacción cliente
;
solución en línea
;
canales digitales
;
Written Channels