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Browsing by Author Rupailla Arestegui, Carmen Ines
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Showing results 1 to 1 of 1
Factores claves para mejorar la calidad del servicio al cliente en las municipalidades de Lima Metropolitana
Chung, Elena
;
García Filberto, Violeta Leslie
;
Rupailla Arestegui, Carmen Ines
;
Seminario, Elena
Asesorado por
Berdejo Chavez, Pedro Rubén
17-Apr-2017
Universidad Peruana de Ciencias Aplicadas (UPC)
Administración de procesos
;
Gestión de la calidad
;
Control de calidad
;
Municipalidad
;
Lima (Lima, Perú)
