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Browsing by Author Pezo Hidalgo, Alex
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Diseño de un modelo administrativo de mejoramiento de la calidad en el servicio posventa prestado por la empresa ORVISA S.A – sucursal Tarapoto, para el trimestre 2015
Guevara Mas, Lenin
;
Pisco Tangoa, Hans Walter
;
Pezo Hidalgo, Alex
Asesorado por
Rodriguez Mendoza, Segundo Saul
2015
Universidad Nacional de San Martín. Fondo Editorial
Calidad del Servicio
;
Satisfacción del cliente
;
Fidelización del cliente
;
Toma de decisiones