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Browsing by Author Mendoza Arana, Anabelen Yomira
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Showing results 1 to 1 of 1
Influencia de la gestión por procesos en la mejora continua en el sector call center: una revisión de la literatura científica
Mendoza Arana, Anabelen Yomira
Asesorado por
Mendoza Torres, Edwin Raúl
24-Aug-2022
Universidad Privada del Norte
Administración de procesos
;
Gestión de la calidad
;
Control de la calidad
;
Gestión por procesos
;
Call center