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Browsing by Author Justino Fabián, Liz Belén
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info:eu-repo/semantics/bachelorThesis
Análisis de la calidad de servicios y la satisfacción del cliente del Banco de Crédito del Perú en el distrito de Surquillo
Justino Fabián, Liz Belén
;
Gutarra Miguel, Sandra Fiorella
-
2019
Universidad Tecnológica del Perú
Satisfacción del cliente
;
Calidad en el servicio
;
Fidelización del cliente y consumidor
;
Bancos