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Browsing by Author Garcia Quiroz, Luis Enrique
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info:eu-repo/semantics/bachelorThesis
Implementación de un plan de capacitación y su influencia en la calidad de servicio de los conductores en la empresa de Transportes Luchito EIRL
Garcia Quiroz, Luis Enrique
Asesorado por
Suárez Torres, Betty Lizby
12-Jul-2021
Universidad Privada del Norte
Capacitación del personal
;
Calidad total
;
Transporte terrestre
;
ServQual
;
Training plan
;
Quality level