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Browsing by Author GARCIA BERROCAL, CARLOS ALBERTO
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info:eu-repo/semantics/bachelorThesis
DISEÑO E IMPLEMENTACIÓN DE UN SISTEMA DE MESA DE AYUDA BASADO EN ITIL V.3 PARA MEJORAR LA GESTIÓN DE INCIDENTES DE LA EMPRESA INVERMET – LIMA, 2019
GARCIA BERROCAL, CARLOS ALBERTO
Asesorado por
BENAVENTE ORELLANA, EDWIN HUGO
2019
UNIVERSIDAD PRIVADA TELESUP
ITIL V.3
;
SISTEMAS DE INFORMACION
;
GESTION DE INCIDENCIAS
;
INVERMET