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Browsing by Author Claudio Calle, Cesar Dumma
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Showing results 1 to 1 of 1
info:eu-repo/semantics/bachelorThesis
La calidad de servicio y su relación en la satisfacción de los clientes del rubro retail que residen en Los Olivos, 2023
Claudio Calle, Cesar Dumma
;
Sanchez Manrique, Victor Manuelle
Asesorado por
Villamizar Morales, Patrick Michael
28-Jul-2023
Universidad Privada del Norte
Servicio al cliente
;
Satisfacción del cliente
;
Control de calidad
;
Calidad de servicio
;
Tangibilidad
;
Capacidad de respuesta
;
Empatía
;
Quality of service
;
Customer satisfaction
;
Tangibility
;
Responsiveness
;
Empathy
