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Browsing by Advisor Oviedo Chirif, Sebastián Alberto
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Relanzamiento de la plataforma digital Contacto Web como nueva plataforma de autoatención Explora UPC en mayo del 2023.
Arauco Lugo, Carolina Emperatriz
;
Cubas Alarcón, Karolayn Antuanett Yahaira
Asesorado por
Oviedo Chirif, Sebastián Alberto
12-Nov-2023
Universidad Peruana de Ciencias Aplicadas (UPC)
Estrategias de comunicación
;
Canales de atención
;
Plataformas digitales
;
Gestión del cambio
;
Communication strategies
;
Service channels
;
Digital platforms
;
Change management
