Bibliographic citations
Henriquez, C., Tacure, G., Argomedo, J. (2022). Plan de mejora del proceso de capacitación de una empresa de transporte de carga pesada y material peligroso [Universidad del Pacífico]. https://hdl.handle.net/11354/3746
Henriquez, C., Tacure, G., Argomedo, J. Plan de mejora del proceso de capacitación de una empresa de transporte de carga pesada y material peligroso []. PE: Universidad del Pacífico; 2022. https://hdl.handle.net/11354/3746
@mastersthesis{sunedu/4365557,
title = "Plan de mejora del proceso de capacitación de una empresa de transporte de carga pesada y material peligroso",
author = "Argomedo Rodriguez, Juana Bernabita",
publisher = "Universidad del Pacífico",
year = "2022"
}
The transportation of dangerous goods in Peru is very important for the development of productive and commercial activities. However, it also implies risks for the community, the environment and material assets that are involved in the entire operation process. In this context, it is essential to establish preventive measures to protect drivers and transport assistants. Therefore, training becomes a fundamental tool for the prevention of road accidents. According to the statistical report of SUTRAN No. 006 – 2021 of the Traffic Accidents, it is reported that from January to April 2021, 2,590 vehicles participated in road accidents, where 40% were with cargo vehicles. In the case of the studied company, according to the 2020 accident report, a 22% growth in the number of accidents is observed compared to 2019. Where it is evident that in both years, the main cause of accidents was drivers' operational indiscipline. Likewise, the level of absenteeism for training in 2020 increased by 5% compared to 2019. In this context, this research defined as a problem the need to improve the training process. Where starts with a diagnosis, ending with the proposal of an action plan aimed at incorporating systematic training practices for the achievement of organizational objectives, expecting to obtain a ROI of 82% at the end of 2022 because of the implementation of the training process improvement, impacting the projected annual sales growth with an additional 2%.
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