Citas bibligráficas
Quispe, A., (2005). Opinión que tienen los pacientes del Servicio de Medicina General sobre la calidad de atención de la enfermera en el Hospital Nacional Arzobispo Loayza [Tesis, Universidad Nacional Mayor de San Marcos]. https://hdl.handle.net/20.500.12672/1006
Quispe, A., Opinión que tienen los pacientes del Servicio de Medicina General sobre la calidad de atención de la enfermera en el Hospital Nacional Arzobispo Loayza [Tesis]. PE: Universidad Nacional Mayor de San Marcos; 2005. https://hdl.handle.net/20.500.12672/1006
@misc{sunedu/4340617,
title = "Opinión que tienen los pacientes del Servicio de Medicina General sobre la calidad de atención de la enfermera en el Hospital Nacional Arzobispo Loayza",
author = "Quispe Ninantay, Angela María",
publisher = "Universidad Nacional Mayor de San Marcos",
year = "2005"
}
The globalization in which we live has brought constant changes in the behavior of the societies and of the individuals, as well as in the professionals of the health. In front of it the nurse has as mission to provide cares to the population user through an attention of quality based on the knowledge, professional ability, warmth, application of trials and guessed right reasonings, demonstrating responsibility in her work with the purpose of giving satisfaction to the user. To the interaction with the patients of the service of general medicine of the Hospital National Archbishop Loayza during he/she practices it they refer that the nurse when offering him the care is shown mechanized in her work, she has a wrong treatment and you/he/she is indifferent in the face of the screams and pain laments or other derived necessities of the user's illness. For this reason you considers necessary to carry out the present titled study "Opinion that you have the patients about the quality of the nurse's attention in the service of general medicine of the Hospital National Archbishop Loayza", with the general objective of; to determine the opinion that you/they have the patients about the quality of infirmary attention and as specific objectives; to identify the opinion that you have the patients about the quality of infirmary attention in the dimensions technician, interpersonal and of comfort. The present study is of level applicative, quantitative type, simple descriptive method of traverse court. The population was conformed by all the patients hospitalized in the atmospheres of general medicine (255) being the sample 80 patients. The instrument that was used for the gathering of the information was a form type scale of Lickert and the technique was the interview. The most significant discoveries were that the opinion of the patients about the quality of infirmary attention is so much in its fairly favorable majority in the technical, interpersonal dimension and of comfort of the quality
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